Product Update: Geocoding, Cancellation Windows, and more!

Add a Cancellation Window to your Mailings

Mistakes happen, and sometimes postcards, letters, or checks need to be canceled. Today, we’re happy to announce that Lob customers have the ability to set a cancellation window that will hold mailings from production, free of charge. Within that window, which can be any timeframe you’d like up to 3 days, mailings will be cancelable via both the API and the Dashboard.

Check out the API documentation or our implementation guide!

Schedule your Mailings for a Future Date

Our scheduled mailings feature is also now completely public! All customers can now schedule postcards, letters, and checks up to 90 days in the future. This feature is well-suited to drip campaigns and other forms of automated customer communication. Up until the date that mailings are scheduled for, they can also be canceled at no additional cost.

See the API documentation or implementation guide for more details.

Geocoding and Residential Delivery Indicator (RDI)

Our CASS Certified Address Verification API just got an upgrade! In addition to standardizing and verifying addresses, we also now return two new pieces of information.

Geocoding: Addresses sent through Lob’s Address Verification API will now also come with geocoding information, or latitude and longitude coordinates. This data can then be used to plot your address on a map using mapping APIs, or for use with an application needing location services.

Residential Delivery Indicator (RDI): Using USPS’s RDI product, we now return whether or not an address is registered as a commercial or business address. You can save a lot of money by filtering down your address list to only those useful to you.

For either of the new features above, try out a few addresses on our free demo, or check out our API documentation.


As always, please reach out to us with any comments, questions, or feedback you may have. We love hearing from you and are always improving our offerings based on your thoughts!