Lob is building a suite of APIs for the enterprise. Our most popular API is our print and mail API that enables companies to send physical mail as effortlessly as sending emails. We are growing our customer base and product offerings quickly and are looking for our first solutions architect to help shape the future of Lob.
As the first Solutions Engineer, you will drive customer satisfaction and revenue by advising our largest customers on the value of Lob’s technology. You will master all technical aspects of the sale and assist with customer implementation of Lob’s APIs. You will partner with our Sales teams to provide the right solution to the customer while working closely with our Operations and Product teams to help influence the direction of the product.
The successful candidate can communicate effectively across multiple departments and customers, has the ability to shift gears at a moment's notice, and enjoys the challenges of providing excellent customer service in a fast paced environment. If you’re an established solutions architect professional with a consistent track record in helping customers achieve lofty goals, we should chat.
As a Solutions Engineer, you'll...
For this role, we're looking for...
Lob was built by technical co-founders with a vision to make the world programmable. We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.
We give our employees a lot of responsibility and ownership of their work. You will have fun at work while engaging in challenging projects with the best and brightest.
Our Commitment to Diversity
Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Forbes 30 Under 30 - Enterprise Technology 2017
#61 on Y Combinator's Top Companies List 2018
#26 2018 Fastest-Growing Private Companies, The Business Journals