Director of Sales

Sales | San Francisco, CA

Lob is building a suite of APIs to simplify and automate enterprise workflows. Our most popular product is our print and mail API that enables companies to send physical mail as effortlessly as sending emails. With a quickly growing customer base and dynamic product offerings, Lob is looking for talented individuals to join our team and shape the future of our company.

Our Sales team owns the relationships with Lob’s largest customers that drive a significant portion of our revenue. The team needs to employ a high degree of critical and strategic thinking to educate buyers on novel ways of operating traditional workflows. Our team often serves in a consultative capacity as thought partners to customers to drive investments in technology that will scale out within their organizations over time. They are also highly collaborative, building strong cross-functional relationships internally to drive opportunities forward. Our Sales team strives to offer an incredible customer experience while building a lasting customer base that expands their usage over time.

This role requires a unique mix of tactical sales mastery and people development acumen. You will build and run a diverse team of highly talented sales reps that are hungry for mentorship and continued career growth. You will also help us define our go-to-market in 2020, specifically as we expand our Enterprise and Strategic accounts. This is a foundational role in the Sales organization that requires strong leadership, management, and interpersonal skills. 

As a Director of Sales, you’ll...

  • Directly support a team of Account Executives that are collaborative and customer first
  • Ensure the ongoing growth and development of your team including recruiting, hiring, training and mentoring
  • Participate in customer calls, presentations, and meetings as needed to help drive opportunities forward
  • Conduct regular pipeline review and forecast meetings while coaching Account Executives on strategies to achieve their goals
  • Run regular team meetings to facilitate communications around wins, losses, opportunities for improvement, and collaborative problem solving
  • Partner with Customer Success, Sales Operations, Marketing, Product and other cross-functional teams to develop active pipeline and drive strategy
  • Collaborate with Sales Operations to report on sales activity and manage a regular revenue forecast
  • Work alongside reps to identify product gaps surfaced by customers & prospects and ensure a healthy feedback loop to Product and Leadership
  • Help your team generate pipeline by taking learnings from the field and translating those learnings into repeatable prospecting activities.
  • Carry a team quota and ensure that the team is achieving key performance metrics and goals

For this role, we’re looking for...

  • 7+ years of Sales experience, preferably within an Enterprise SaaS organization
  • 3+ years of Sales Management experience preferably within an Enterprise SaaS organization
  • Solid understanding of Enterprise SaaS applications, preferably around APIs
  • Strong track record of selling software into Enterprise accounts and achieving personal and team goals
  • Ability to grow business in a strategic manner including demand generation
  • Excellent coaching, communication, and presentation skills
  • Ability to thrive in a rapidly-changing environment
  • Enthusiasm for increasing customer happiness and deepening customer relationships
  • Comfortable getting hands-on to help the team achieve its goals
  • Bachelor's degree required

About Lob

Lob was built by technical co-founders with a vision to make the world programmable. We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.

We give our employees a lot of responsibility and ownership of their work. You will have fun at work while engaging in challenging projects with the best and brightest.


  • Health benefits for you and your dependent(s)
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Unlimited vacation policy
  • Commuter & Parking benefits (includes monthly stipend)
  • Wellness program (includes monthly stipend or free Barry’s Bootcamp classes!)
  • Paid parental leave
  • Free lunch, dinner, and snacks
  • 401K
  • Dog-friendly office
  • Ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company

Our Commitment to Diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Forbes 30 Under 30 - Enterprise Technology 2017
#61 on Y Combinator's Top Companies List 2018
#26 2018 Fastest-Growing Private Companies, The Business Journals


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