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Enterprise Account Executive

Sales | San Francisco, CA


We are seeking an experienced Account Executive to generate and close sales for Lob’s APIs to drive recurring revenue. This is a quota carrying sales position. This role will be responsible  for building a sales pipeline from qualified leads, managing enterprise relationships, and contributing to the strategic direction and execution of Lob’s overall sales efforts. You will manage the sales cycle, negotiate pricing, and close deals to exceed annual targets.  This role is the primary contact for prospective customers and acts as a trusted advisor for them.

You should have experience identifying problems and suggesting solutions, as well as building relationships over the phone and locating key decision makers within prospective accounts. In this role, you will need to effectively communicate across multiple departments and customers, have the ability to shift gears at a moment's notice, and endure the challenge of cultivating new business relationships and closing deals.

You will be one of the first account executives to join and as such will have an unprecedented opportunity to shape the future of Lob. Expect to learn from the best, do your best work, and be rewarded accordingly.

As an Enterprise Account Executive, you'll...

  • Close revenue and exceed an annual quota
  • Sell and advise customers on how an API can solve their immediate problems in a consultative manner
  • Build and cultivate business relationships with customers and partners
  • Organize and diligently record information about each customer in Salesforce
  • Manage opportunities and spend time prospecting larger deals to increase pipeline
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
  • Create and build sales collateral (demos, case studies, etc.) required for all aspects of the sales cycle
  • Reduce churn by ensuring customer satisfaction and API usage/integration

For this role, we're looking for...

  • At least 4 years of previous experience selling developer or marketing tools to enterprises
  • Understanding of APIs and previous expertise implementing SaaS/IaaS software
  • Ability to create great relationships with highly technical customers.
  • Superior written and verbal communication skills both with customers and within an organization.
  • Demonstrated success in consistently improving month-to-month performance and exceeding quota
  • Hungry and performance driven
  • Have a strong interest in technology and ideally prior experience with APIs.
  • Extremely organized and persistent: never miss a follow up.
  • Strong track record of identifying customer needs and successfully implementing solutions.
  • Ability to manage multiple customer projects simultaneously at various stages of the onboarding process.
  • Proficient at differentiating products particularly with respect to other competitive offerings.
  • Comfortable and willing to be a hands-on contributor.
  • Bachelor's degree required.

About Lob

Lob was built by technical co-founders with a vision to make the world programmable. We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.

We give our employees a lot of responsibility and ownership of their work. You will have fun at work while engaging in challenging projects with the best and brightest.

Perks

  • Health benefits for you and your dependent(s)
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Unlimited vacation policy
  • Commuter & Parking benefits (includes monthly stipend)
  • Wellness program (includes monthly stipend or free Barry’s Bootcamp classes!)
  • Paid parental leave
  • Free lunch, dinner, and snacks
  • 401K
  • Dog-friendly office
  • Ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company

Our Commitment to Diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Forbes 30 Under 30 - Enterprise Technology 2017
#61 on Y Combinator's Top Companies List 2018
#26 2018 Fastest-Growing Private Companies, The Business Journals

 

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