Sales Development Representative

Sales | San Francisco, CA

Lob is building a suite of APIs for the enterprise. Our most popular API is our print and mail API that enables companies to send physical mail as effortlessly as sending emails. We are growing our customer base and product offerings quickly and are looking to build a team of Sales Development Representatives to help accelerate the growth of Lob.

The Sales Development Representative (SDR) is tasked with identifying and generating sales opportunities by responding to inbound inquiries from a variety of channels and through outbound calling activities. The right candidate is a person who works well under pressure, thinks outside-of-the-box, easily initiates relaxed but informative two-way phone conversations with prospects, and is highly self-motivated. The right candidate will also understand how to assess a company’s needs and personalize the outreach to each prospect specifically.

The SDR will become a trusted resource and develop relationships with prospects, acting as the initial point of contact. This role will be primarily focused around researching the Target Accounts in your territory and performing outreach through emails, calls, and social media. You will have the opportunity to be closely mentored and professionally developed by sales leadership and the Account Executives you support.

As a Sales Development Representative, you’ll...

  • Promote and market Lob’s solutions through extensive and persistent cold calling, emails, and communication(s) to prospective clients
  • Schedule Initial Prospecting Meetings for your assigned Account Executives
  • Provide in-depth information to the Sales team to enable productive demos
  • Research and evaluate additional leads/prospects through web research
  • Meet or exceed assigned outbound prospecting quotas daily/weekly/monthly
  • Work together with your Account Executives to grow their specific sales territories
  • Work with your Account Executives to support the acquisition of new accounts
  • Help as needed to build awareness on special projects / events
  • Maintain all contacts/opportunities and record all progress in Salesforce

For this role, we're looking for...

  • 1+ year of progressively responsible marketing, inside sales, or business development related sales experience
  • Proven track record demonstrating strong articulation of product selling points via phone and email
  • Ability to assist in coordinating sales functions including prospecting and research
  • SaaS/API knowledge is a plus
  • Positive attitude and demonstrated ability to deal with rejection
  • Strong oral and written communication skills along with active listening skills
  • Ability to develop rapport, influence others, and maintain strong working relationships
  • Demonstrated ability to explain complex issues clearly to a business audience
  • Must be self-motivated, persistent, and able to work independently
  • Four-year post-secondary education/Bachelor's degree (preferred)

About Lob

Lob was built by technical co-founders with a vision to make the world programmable. We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.

We give our employees a lot of responsibility and ownership of their work. You will have fun at work while engaging in challenging projects with the best and brightest.


  • Health benefits for you and your dependent(s)
  • Healthcare Flexible Spending Accounts
  • Unlimited vacation policy
  • Commuter & Parking benefits (includes monthly stipend)
  • Wellness program (includes monthly stipend or free Barry’s Bootcamp classes!)
  • Paid parental leave
  • Free lunch, dinner, and snacks
  • 401K
  • Dog-friendly office
  • Ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company

Our Commitment to Diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Forbes 30 Under 30 - Enterprise Technology 2017
#61 on Y Combinator's Top Companies List 2018
#26 2018 Fastest-Growing Private Companies, The Business Journals


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