People Operations Analyst

People Operations | San Francisco, CA

As the People Operations Analyst, you will own all tools, systems and infrastructure that supports the People function. In this role, you will be our data and systems guru - implement, operate and optimize systems, databases and tools that streamline the end to end experience from recruiting to offboarding. Your work at Lob will directly inform and support our ability to make data driven decisions about the candidate and employee experience.

As our People Operations Analyst, you’ll…

  • Own all our people systems & tools including our HRMS, ATS, LMS, background screening & scheduling tools, etc
  • Support the evaluation, implementation, and integration of our new systems such as our HR Management System (HRMS)
  • Partner with leaders to develop People metrics dashboards
  • Develop a deep understanding of our systems to help suggest the processes that drive automation and efficiency

For this role, we’re looking for…

  • 4+ years of overall experience
  • 1+ year in a Recruiting or HR Operations role
  • Experience evaluating, implementing and optimizing tools and systems
  • Passion for Lob and our mission

About Lob

Lob was built by technical co-founders with a vision to make the world programmable. We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.

We give our employees a lot of responsibility and ownership of their work. You will have fun at work while engaging in challenging projects with the best and brightest.


  • Health benefits for you and your dependent(s)
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Unlimited vacation policy
  • Commuter & Parking benefits (includes monthly stipend)
  • Wellness program (includes monthly stipend or free Barry’s Bootcamp classes!)
  • Paid parental leave
  • Free lunch, dinner, and snacks
  • 401K
  • Dog-friendly office
  • Ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company

Our Commitment to Diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Forbes 30 Under 30 - Enterprise Technology 2017
#61 on Y Combinator's Top Companies List 2018
#26 2018 Fastest-Growing Private Companies, The Business Journals