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Senior Manager of International Partnerships

Business Operations | San Francisco, CA


Our goal at Lob is to surface complex, real-world infrastructure to businesses of all sizes via modern technology products. Lob’s Partner Operations team owns the entire supply side of the business -- specifically the global ecosystem of partners that power Lob’s API solutions.

The Partner Operations team is responsible for building relationships within the print and postal industries, developing a deep understanding of our supply chain, and gleaning insights from downstream operating practices to drive our core product roadmap. The team leverages rigorous operations management principles to derive and manage metrics like quality, speed, deliverability, and cost -- all in service of delivering a world-class experience for Lob’s customers.

As the Senior Manager of International Partnerships, you’ll be responsible for building and operating Lob’s International Print Delivery Network. You will be leading a partnerships team and collaborating within and outside of the organization to define and drive Lob’s international expansion.

You will need to build instincts and insight around trends in supply and demand, and drive the performance of our partner ecosystem based on those trends. This role will require you to set expectations at the team and executive level, and influence operating practices internally and externally. It requires a unique mix of decision-making rigor, strong people management skills, and executive presence. This is an intense, business-side role which has a direct impact on the growth and scalability of Lob’s platform.

As a Sr. Manager of International Partnerships, you’ll...

  • Build and develop a world class partner management team that can accelerate Lob’s footprint overseas
  • Collaborate with Lob’s leadership to set our international expansion strategy for the next 2 years
  • Develop processes that enable your team to grow Lob’s partner network, establish operational excellence, and manage ongoing performance of international partners
  • Lead global cross-functional teams to craft new partnerships that directly impact Lob’s top-level business objectives
  • Establish a strong understanding of business models, evaluate tradeoffs, and communicate financial implications effectively across the organization

For this role, we’re looking for...

  • Strong interpersonal skills and executive presence
  • Strong people management skills with an aptitude for coaching and team development
  • Experience building and managing an ecosystem of partners, especially in Europe and/or Asia
  • Experience developing long-term partner relationships (preferably product-facing) that drive company performance
  • Experience working with Product and Engineering teams to launch new products, features, or functionality
  • Strong international negotiation and deal-making skills
  • An operations mindset and ability to make data-driven decisions
  • Intellectual curiosity and relentless attitude towards problem-solving

About Lob

Lob was built by technical co-founders with a vision to make the world programmable. We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.

We give our employees a lot of responsibility and ownership of their work. You will have fun at work while engaging in challenging projects with the best and brightest.

Perks

  • Health benefits for you and your dependent(s)
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Unlimited vacation policy
  • Commuter & Parking benefits (includes monthly stipend)
  • Wellness program (includes monthly stipend or free Barry’s Bootcamp classes!)
  • Paid parental leave
  • Free lunch, dinner, and snacks
  • 401K
  • Dog-friendly office
  • Ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company

Our Commitment to Diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Forbes 30 Under 30 - Enterprise Technology 2017
#61 on Y Combinator's Top Companies List 2018
#26 2018 Fastest-Growing Private Companies, The Business Journals